Frequently Asked Questions

Everything you need to know about your NailSala experience.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return policy for beauty products?

Due to hygiene and safety standards, we only accept returns on unopened and unused products within 30 days of purchase. Please contact our support team to initiate a return.

Are NailSala products cruelty-free and vegan?

Yes, we are proud to say that all NailSala polishes and treatments are 100% cruelty-free and vegan-friendly. We do not test on animals at any stage of production.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my package once it has been shipped?

Absolutely! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.

How should I store my nail polishes to ensure they last?

To maintain the best consistency, store your polishes in a cool, dark place away from direct sunlight. Ensure the caps are tightened securely after every use.